HVACWard
Pricing
Plans that pay for themselves.
Recover just 2 to 3 additional HVAC jobs a month and HVACWard can pay for itself. Transparent pricing, no hidden costs, cancel any time with 30 days’ notice.
Monthly Billing
Annual Billing Save 15% (2 Months Free)
Starter
Backup AI receptionist for missed, after-hours, and overflow calls.
$500/ month
+$1,000 one-time setup
- 24/7 AI call answering
- Missed-call & after-hours coverage
- Overflow call coverage
- Lead qualification & booking
- Email notifications & call summaries
- Human escalation & transfers
Most popular
Growth
AI receptionist with smart call routing for growing HVAC teams.
$700/ month
+$1,350 one-time setup
- Everything in Starter
- Smart IVR & department routing
- Business-hours & after-hours workflows
- Custom call flows & shop rules
- Bilingual English & Spanish
- Priority support & calendar sync
Scale
Full inbound call system and conversion-focused website capture.
$1,000/ month
+$1,500 one-time setup
- Everything in Growth
- High-converting HVAC website
- Online booking & lead capture
- Website chat integration
- Additional dispatch automation
- Dedicated onboarding & support
All plans include guided onboarding, call recordings, and custom configuration for your service area.
Compare plans
Everything, side by side.
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Monthly investment | $500 / mo | $700 / mo | $1,000 / mo |
| One-time setup fee | $1,000 | $1,350 | $1,500 |
| 24/7 AI call answering | |||
| Missed, after-hours & overflow | |||
| Lead qualification & booking | |||
| Email notifications & summaries | |||
| Human escalation & transfers | |||
| Smart IVR & department routing | - | ||
| Custom call flows & shop rules | - | ||
| Bilingual English & Spanish | - | ||
| Calendar & dispatch board sync | - | ||
| Conversion-focused website | - | - | |
| Online website booking & chat | - | - | |
| Support | Standard | Priority | Dedicated Account Mgr |
Billing questions
Good to know
Is there a setup fee?
Yes, each plan includes a one-time onboarding and setup fee ($1,000 for Starter, $1,350 for Growth, and $1,500 for Scale). This covers phone line configuration, service boundary rules, custom call flows, and thorough test calls before go-live.
Can I change plans later?
Yes. You can upgrade or adjust your plan at any time and we will prorate the difference on your next invoice.
What counts as handled calls?
Calls answered, qualified, or routed on behalf of your HVAC business. Spam, robocalls, and wrong numbers are automatically blocked and never billed as customer interactions.
Is there a long-term contract?
No. All plans are month to month with no long-term lock-in. You can cancel anytime with 30 days’ notice.
Not sure which plan fits?
Tell us your call volume and we will recommend the right coverage in a 15-minute call.